Telephone orders: (01534) 745199

Trade orders: (01534) 742907

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Terms & Conditions

These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.

General terms and conditions
This site is owned and operated by La Haule Farm Limited trading online as lucasbrosjersey.com. If you have any queries about these terms and conditions or if you have any comments or complaints about our website, you can contact us at orders@lucasbrosjersey.com or by telephone on (01534) 745199

The contract between us
We must receive payment of the total price for the goods before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form by way of a confirmation invoice. Our acceptance of your order brings into existence a legally binding contract between us. Orders for perishable items such as flowers cannot be cancelled once an order has been placed.

Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions or capacities given about the goods and illustrations are approximate only.

Damage to your computer
Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Delivery Information
Your chosen product(s) will be delivered to the recipient address given within the timeframe of your choice. We cannot deliver on a Sunday or Bank Holiday or on any other Public Holiday applicable to the Island of Jersey.
All Goods delivered will be as described on the site subject to our variance and substitution terms, To avoid problems or delays with delivery, please ensure that you have included your full delivery

address, including postcode. We will not be held responsible for items that are not delivered due to incorrect address details. If we are delivering to commercial premises it is essential that the name of the company is added to the delivery address. For full delivery information and terms attached thereto please click here.

Variances and substitution
All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we reserve the right to substitute as appropriate with goods of equal value and quality. In the event that we are unable to supply any product or component thereof or any suitable substitution, we shall notify you as soon as possible and shall reimburse your payment in full no later than 7 days after the intended date of delivery.

Complaints
In the event that you are not satisfied with any of our products, complaints should be addressed in the first instance to: orders@lucasbrosjersey.com or in writing to the address below.

Conditions of sale
By clicking on the 'check out' button at the end of the order process, you are consenting to be bound by our Terms and Conditions contained herein or any other conditions appearing anywhere on the lucasbrosjersey.com website. Submitting your order is subject to our acceptance of the offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

Liability
We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the lucasbrosjersey.com website and/or any other service offered by lucasbrosjersey.com whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in

these Terms and Conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the products supplied. We shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control. We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the  lucasbrosjersey.com website from time to time. We will post any changes on the  lucasbrosjersey.com website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the this website. Changes will be effective 24  hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.

Jurisdiction
Your purchase will be deemed to have occurred in the Island of Jersey and these Terms and Conditions shall be governed by and construed in accordance with Jersey Law and the parties agree to submit to the exclusive jurisdiction of the Jersey courts. THIS WEBSITE DOES NOT ACCEPT NOR WILL FULFILL ANY ORDER TO ANY RECIPIENT ADDRESS OUTSIDE OF THE ISLAND.

Intellectual Property
All rights, including copyright, in this website are owned by La Haule Farm Limited trading online as lucasbrosjersey.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is strictly prohibited without the permission of La Haule Farm Limited IN WRITING. It is expressly prohibited to modify, distribute or repost something on this website for any purpose.

Lucas Bros Farmshop
La Haule Farm
Mont Au Roux
St. Brelade
Jersey
JE3 8BD

Telephone: 01534 745199
email: orders@lucasbrosjersey.com

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Opening Times:

Monday-Friday
Saturday
Sunday

7.30am - 6.00pm
7.30am - 5.30pm
9.30am - 1.00pm